FAQ

Stuur uw apparatuur naar ATIS Telecommunicatie t.a.v Technische Dienst met de klacht omschrijving en waar het weer naar toe mag worden gestuurd na reparatie.

Als u een Jabra product wilt terugsturen, kunt u dat ook doen via Jabra rechtstreeks:  https://www.jabra.nl/PN/ServiceNet/ 

Ja, u kunt 14 dagen producten testen tegen deze voorwaarden.

Dit kunt u controleren via https://www.jabra.nl/support/warranty-checker

• Jabra compatibility
• Sennheiser compatibility 
• Sennheiser softphone compatibility 

• 3CX
• beroNet
• Gigaset
• Jabra
• Netgear
• Polycom
• Robin
• Sennheiser
• snom

• 3CX
• Jabra
• Sennheiser
• Snom

Update to the latest version!

• Step 1: Take a backup of the current configuration.
• Step 2: Install v15.5 and activate the license key (the one that you are currently using).
• Step 3: If you want to migrate configuration data, follow the steps outlined in the manual. In short:
  • V11: download V12, V12.5 and V14 then migrate to each version using backup and restore.
  • V12: download V12.5 and V14 then migrate to each version using backup and restore.
  • V12.5: download V14 then migrate to it using backup and restore.
  • V14: Make a backup and then use it during installation of v15.5
  • V15: Keep updating from the management console until you have reached v15.5.

For upgrade to v16 on Linux, just continue updating from the management console until you have reached the latest version.

For upgrade to V16 on Windows, make a backup of your v15.5 including FQDN +License details. Optionally you can also backup voicemails and recordings. Safely store the backup elsewhere (on an FTP/USB stick/cloud/etc) and remove the older version of 3CX and its components via the Windows control panel. Now install 3CX V16, choose "Restore from Backup" and just follow the steps. Without voicemails and recordings, using the same hardware, a backup installation should not take longer than 30 minutes.

Download 3CX here

Kijk voor de meest gestelde vragen over 3CX op: https://www.3cx.nl/partners/faqs/