RMA conditions
- Return product incl. An accompanying complaint description together with packing slip and / or purchase invoice;
- Return address:
ATIS Telecommunicatie BV
Attn. Department RMA
Schipholweg 321
1171 PL
BADHOEVEDORP
- Unstamped and COD shipments are not accepted.
- The costs of shipping to ATIS are for the sender's account.
- The buyer is responsible for damage and / or loss during transport to ATIS.
- ATIS applies the warranty period applied by the manufacturer for the delivered products.
- Repair / replacement takes up to 30 days.
- In the RMA period, we do not make replacement products available from ATIS.
- Interim updates can be requested via supportdesk@atistelecom.nl
Incorrect order and delivery
- In case of a return within 5 working days after the invoice date, the invoice will be fully credited as long as the product is unopened and original returned.
- Return address:
ATIS Telecommunicatie BV
Attn Returns Department
Schipholweg 321
1171 PL
BADHOEVEDORP
- In case of return incorrect orders or stock rotation after 14 working days, a minimum of 10% restocking costs will be charged. The percentage of the restocking costs will be determined by ATIS Telecommunication and may differ per RMA application.
- Return product incl. An accompanying letter together with packing slip and / or purchase invoice.
- Any credit invoice will be posted within 14 working days of receipt.
If you want to return a Jabra product, you can also do this via Jabra directly:
https://www.jabra.nl/PN/ServiceNet/
